FAQ

Q: When will my order ship?
A:  Your order will ship within 1-3 business days (most ship next day).  Time in transit will vary depending on where you are located and which shipping method was chosen.  If you do not receive your order within 10 days, please contact us so that we can look into the delay.
Q:  I’d like to purchase soaps and bath bomb as gifts to give at a later date.  What is the shelf life of your products?
A:  Soap – Handcrafted soap has a shelf life of 2-3 YEARS when stored properly.  Store in a dry, dark place in a brown paper bag or a container that will let the soap “breathe”.   
Bath Bombs – Shelf life of 6-9 MONTHS.  Store in dark, dry area away from moisture, preferably in an airtight container.
Q:  What ingredients do you use?
A:  All of the ingredients we use are skin friendly and our products are made in accordance with FDA guidelines.  Ingredients for each product is listed in the “ingredients” tab.  
Ingredients have been verified sustainable, vegan and cruelty free with each company we purchase from. We proudly use sustainable palm oil (for more info please visit the Roundtable on Sustainable Palm Oil website – RSPO.org) and plastic free, eco friendly glitter.
Q:  Do you use eco friendly packaging?
A: We aim to use eco friendly packaging for all of our products: Biodegradable shrink wrap, Glassine wrap, Recycled labels, Glass jars with lids, Paper and reused clean packing material, and even plant based tape.  There are some instances where plastic packaging is used but we are always on the lookout for more eco friendly options while keeping the product beautiful for gift giving. 

Q: Are your products are safe for people to use who have severe tree nut allergies?
A: All of the ingredients are listed in the item description and on the product label.  People with severe allergies should be aware that coconut oil is used in all soaps. We do not use almond, walnut, peanut or pecan oils but we do use avocado, shea, kukui and cocoa butter in some recipes and cannot guarantee cross contamination of any nut oil. Please consult your physician if you have any concerns about allergies.

Q:  I’d like to purchase some wedding/baby shower favors.  How far in advance do I need to order?
A:  First of all, Congratulations!  I would suggest a minimum of one month so we make the perfect favors for your event.
Q:  What kind of fragrance do you use?
A:  Fragrance is a general term for scent in the product.  It can either be essential oils or a synthetic scent or a little of both.  Essential oils are wonderful and we use them when we can.  However, some essential oils do not make it through the saponification process and fade away quickly.   “Fragrance” is a proprietary blend of essential oils and/or synthetic scent.  We opt to use more fragrance oils for their “staying” power, reliability, safety, and endless range of scents.  All fragrance that we used is formulated for cosmetic products and is skin safe.