Discover Dragonfly DayDream FAQs - Answers to Your Questions
Are you curious about Dragonfly DayDream's products and services? We've compiled a list of frequently asked questions (FAQs) to help you get the information you need. Read on for answers to questions about shipping, shelf life, ingredients, packaging, allergies, event favors, fragrance, and wholesale options.
When will your order ship? Most orders ship within one to three business days, with transit time varying depending on your location and chosen shipping method. If you don't receive your order within ten days, please contact us.
What is the shelf life of Dragonfly DayDream's soaps and bath bombs? Our handcrafted soap can last 2-3 years when stored properly, while our bath bombs have a shelf life of 6-9 months. To preserve the quality of your products, store them in a dry, dark place and follow our recommended storage guidelines.
What ingredients does Dragonfly DayDream use? We only use skin-friendly ingredients that adhere to FDA guidelines, and we've verified that our suppliers provide sustainable, vegan, and cruelty-free ingredients. Check the "ingredients" tab for each product to see a full list of ingredients.
Does Dragonfly DayDream use eco-friendly packaging? We aim to use eco-friendly packaging for all of our products, including biodegradable shrink wrap, glassine wrap, recycled labels, glass jars with lids, paper and reused clean packing material, and even plant-based tape. While we use plastic packaging in some instances, we're always searching for more sustainable options.
Are Dragonfly DayDream's products safe for people with severe tree nut allergies? We use coconut oil in all of our soaps, but we don't use almond, walnut, peanut, or pecan oils. However, we do use avocado, shea, kukui, and cocoa butter in some recipes and cannot guarantee cross-contamination of any nut oil. If you have severe allergies, please consult your physician before using our products.
How far in advance should you order event favors? Congratulations on your upcoming event! We recommend placing your order at least one month in advance to ensure that we can create the perfect favors for your special occasion.
What kind of fragrance does Dragonfly DayDream use? Our fragrance is a blend of essential oils and/or synthetic scents, depending on the product. While we love essential oils, some don't make it through the saponification process and fade quickly, so we also use fragrance oils for their staying power, reliability, safety, and range of scents. All of our fragrances are formulated for cosmetic products and are skin safe.